1. Is your Service Department open on Saturdays?

Service hours are Monday through Friday 7:30 to 5:30 and Saturday 8:00 to 12:00. Saturday service is usually for oil changes and inspections.

2.  Do you have a place where I can drop my car off at night?

Yes, there is an Early Bird Drop Off Box on the north side of the service department. Please complete the envelope with the necessary information, place your keys inside the envelope and seal. There is a slot to drop the envelope in. Please lock your vehicle.

3.  Are your technicians certified?

Yes, all of our technicians are ASE certified and they are constantly testing to keep ahead of new advances.

4.  Do you take aftermarket extended warranties?

No, as of 7/1/2002 we no longer take aftermarket extended warranties due to complications of receiving payment from them. We sell and accept General Motors (GMPP) extended warranties and Nissan extended warranties.

5.  Can I get a ride back to work (or home) when I drop my car off for repairs?

Yes, we can give you a ride back to work  (or home) in the Cape Girardeau area. Please let us know when making your appointment so we can have arrangements made.

6.  Do you have loaner cars?

No, we only provide a rental car when your vehicle is under manufacturer's warranty and it is in our service department the required number of hours for warranty to pay for a rental car.

7.  Can I provide you with my own parts for a repair?

Yes, but we can only warranty the labor on the parts you bring in. If you purchase the part through us, the part will have a 12 month 12000 mile warranty. We also cannot guarantee the quality of the part provided.

8.  Can I get my car inspected at your service department?

Yes, Crown Nissan is a licensed state inspection station. Cost is $12.00 for a two-year inspection.

9. What form of payment do you accept at Crown Nissan?

We take cash, check, MasterCard, Visa and Discover. There is a $20.00 charge on all returned checks. Payment is due at time of service.

10. Do you only service Cadillac or Nissan?

No, our technicians are trained very well and can service almost any type of vehicle